We Help You With Auto Glass Insurance Claims
A cracked windshield or broken window is stressful enough without trying to figure out a claim on your own. Cano's Auto Glass helps customers with auto glass insurance claims every week. We help you understand your coverage, gather the information your insurer needs, and can work with your insurance company so you can focus on your day.
We explain every step in English or Spanish, and the work itself happens at your home, work, or yard with no trip fee.
Is Auto Glass Covered by Insurance?
In most cases, glass damage is covered under the comprehensive part of an auto policy, the coverage for things like rocks, falling objects, vandalism, and break-ins. Deductibles vary by policy. Some policies also include optional full glass coverage, which can reduce or remove your out-of-pocket cost for glass.
If you only carry liability coverage, damage to your own glass is usually not covered. In that case we'll give you a clear quote to pay directly.
Repair vs. replacement and your deductible
- Chip repair: many comprehensive policies cover rock chip repair with little or no out-of-pocket cost. Check your policy.
- Replacement: if your deductible is close to or higher than the cost of the glass, paying directly may make more sense than filing. We'll give you the numbers so you can decide.
How an Auto Glass Claim Works in California, Step by Step
- Document the damage. Take clear photos and note the date and how it happened. For a break-in, file a police report.
- Check your coverage. Look for comprehensive or glass coverage and your deductible on your policy or insurance app.
- Contact us. Call or text (714) 718-4692. We identify the correct glass for your vehicle and confirm whether repair or replacement is the right fix.
- Open the claim. You can call your insurer's claims line or start it online. We can help you through the process and make sure the right details are included.
- Choose your shop. Tell your insurer you want Cano's Auto Glass to do the work.
- Get approval and schedule. Once the claim is set, we book a time and place that work for you.
- We do the work at your location. That includes windshield replacement and any required ADAS calibration for camera-equipped vehicles.
- Pay your deductible, if any. We can work with your insurance company on the rest.
Tips for a smoother claim
- Report the damage soon after it happens. Waiting can let a chip spread and turn a simple repair into a replacement.
- Be accurate about the date and cause. Clear, honest details help avoid delays.
- Mention camera-based safety features up front, since calibration is part of the job on those vehicles.
- Keep your claim number handy and share it with us once you have it.
Your Right to Choose Your Auto Glass Shop
Your insurer may suggest a shop or a network when you call. That's a suggestion, not a requirement. California law generally lets you choose your repair shop, including for auto glass. If you want Cano's Auto Glass, just say so when you open the claim.
Choosing a local shop means you know who is working on your vehicle, what glass is being installed, and who to call if you have a question afterward. For more detail, read our guide to auto glass insurance claims in California.
If anyone pressures you to switch shops or tells you that you must use a specific one, you can ask them to put it in writing and check with your agent. You're the one who decides who works on your vehicle.
What to Have Ready Before You Call
- Your insurance company name and policy number.
- Your vehicle's year, make, model, and VIN.
- The date the damage happened and a short description of how.
- Photos of the damage.
- Any special features, like a camera behind the mirror, rain sensor, or heads-up display.
- A police report number, if it was a break-in.
Don't have everything? That's okay. Call or text us with what you have and we'll help you find the rest. Your VIN is printed at the base of the windshield on the driver's side and on your registration and insurance card.
Why Let Cano's Handle Your Glass Claim
- More than 20 years of auto glass experience with trained, certified technicians.
- Free mobile service at your home, work, or yard.
- OEM-quality glass and industry-best urethane adhesives.
- ADAS calibration after windshield replacement when your vehicle requires it.
- Bilingual help in English and Spanish, Monday through Saturday, 7:00 am to 6:00 pm.
Ready to start? Request a quote, call or text (714) 718-4692, or email canosautoglass@gmail.com.